Having your car towed can feel overwhelming—especially if it happens after an accident, breakdown, or late at night. Many drivers are left wondering what comes next: Where does my car go? What should I do? How soon can it be fixed?
At Catlett’s Auto Service & Towing in Davidsonville, MD, we’ve helped thousands of drivers through this exact situation since 1976. Understanding the process can ease stress and help you move forward with confidence. Here’s what typically happens after your car is towed—and how Catlett’s supports you every step of the way.
Step 1: Your Vehicle Is Transported Safely
Once your car is hooked up, it’s transported to a secure location. Depending on your situation, this may be:
- Catlett’s full-service auto repair shop
- Your home or preferred repair facility
- A secure storage location if repairs can’t begin immediately
Our experienced operators ensure your vehicle is loaded and transported safely, minimizing the risk of additional damage.
Step 2: Vehicle Intake and Initial Assessment
When your vehicle arrives at Catlett’s Auto Service, our team performs an initial check to assess its condition. This includes:
- Verifying the reason for the tow
- Noting visible damage
- Checking for leaks or safety concerns
- Determining whether the vehicle can be driven or needs further inspection
This step helps us understand the scope of the issue and prioritize safety.
Step 3: Diagnostic Inspection
If repairs are needed, our technicians perform a more detailed diagnostic inspection. Modern vehicles often have hidden issues that aren’t obvious at the roadside—especially after an accident or breakdown.
We inspect critical systems such as:
- Brakes and steering
- Suspension and alignment
- Engine and transmission
- Battery and charging system
- Cooling system and fluids
Once diagnostics are complete, we explain the findings clearly—no technical jargon or pressure.
Step 4: Repair Recommendations and Approval
After the inspection, you’ll receive an honest breakdown of what your vehicle needs. We’ll let you know:
- Which repairs are urgent
- Which items can be scheduled later
- Estimated costs and timeframes
At Catlett’s, we believe in transparency. No repairs are performed without your approval, and our pricing is always fair and competitive.
Step 5: Repairs Begin (If Approved)
Once you give the go-ahead, our skilled technicians begin repairs using quality parts and proven methods. Because Catlett’s is both a towing company and a full-service repair shop, there’s no delay or coordination with outside facilities.
This one-stop approach means:
- Faster turnaround times
- Clear communication
- Fewer headaches for you
Step 6: Vehicle Testing and Quality Check
Before your car is returned, it undergoes final testing to ensure it’s safe and road-ready. This may include:
- Road testing
- Fluid level checks
- Brake and steering verification
- Safety system confirmation
Your peace of mind matters just as much as the repair itself.
Step 7: Pickup or Delivery Options
Once repairs are complete, we’ll notify you right away. Depending on your needs, you can:
- Pick up your vehicle from our Davidsonville shop
- Arrange for delivery or additional towing if needed
Our team is happy to walk you through the work performed and answer any questions.
What If Your Car Isn’t Repaired Right Away?
If your vehicle isn’t repaired immediately—due to insurance approval, parts availability, or scheduling—Catlett’s ensures it’s stored securely until the next step.
We’re also happy to coordinate with insurance providers and answer questions throughout the process.
Why Drivers Trust Catlett’s After a Tow
Since 1976, Catlett’s Auto Service & Towing has been a trusted local partner for Maryland drivers because we offer:
- 24/7 towing and roadside assistance
- Honest diagnostics and repairs
- Fair pricing with no surprises
- One-stop convenience from tow to repair
- Friendly, knowledgeable service
We understand that having your car towed is stressful. Our job is to make everything that follows as smooth as possible.
Need a Tow or Follow-Up Service? Call Catlett’s
If your car breaks down, won’t start, or needs to be towed after an accident, you don’t have to wonder what happens next.
📞 Call Catlett’s Auto Service & Towing at 410-798-5446 anytime—day or night.
From the roadside to repairs, Catlett’s is with you every step of the way.